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What I’m seeing. What it means.

Observations on AI, marketing, products, and customer experience, informed by the work of leading teams and putting digital strategy into practice.

2 articles tagged Leadership · All articles

01Sep 13, 2026

The September 14 and September 24, 2001 special editions of U.S. News & World Report presented together as archival magazine covers

Leadership

When History Became Our Deadline: Working at a News Magazine on 9/11, 25 Years Later

Twenty-five years later, I remember witnessing 9/11 from an airport terminal and helping U.S. News cover its aftermath from Mississippi and Washington.

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02Aug 27, 2026

A subject-focused digital editorial scene representing Leadership

Leadership · AI & Agents

What Building an AI-Native Website Changed About How I Lead Product

Building an AI-native website shortened the distance between product decisions and working software. The experience reinforced that faster delivery increases the importance of clear direction, disciplined prioritization, continual inspection, technical fluency, and human accountability. AI expanded what I could build, but it also made the product leader’s judgment more visible—and more consequential.

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