Impact / Global digital leadership
Transformation at
global scale.
I approach enterprise transformation by translating strategy into clear ownership, sequenced roadmaps, shared standards, and measurable customer and business outcomes.
Global scale
A 40+ person organization across three regions
As Global Director of Digital Experience and Ecommerce and Digital Business Officer at PPG Industries, I directed digital business transformation for Architectural Coatings across North America, EMEA, and APAC while leading a global organization of more than 40 professionals.
The scope connected digital business strategy, ecommerce, customer experience, platforms, data, and regional execution. The central leadership challenge was not simply launching technology; it was creating a common direction that different markets and functions could apply to their own customer and operating realities.
Operating model
Connecting vision to execution
My transformation model starts with business and customer outcomes, then aligns portfolios, product teams, experience practices, technology capabilities, analytics, governance, and executive stakeholders around those priorities.
This creates a repeatable system for prioritization and learning: teams understand the intended outcome, leaders can see tradeoffs, and measurement informs the next investment rather than merely reporting the last one.